Meet Merriwood,
your agency's steady hand.
One system that runs a care or cleaning agency from the first application to the client's morning report. No more chasing the day through WhatsApp.
Built inside a working London agency · Demos run 7 to 10 days after booking
The story of an agency day,
told in one place.
Each step hands the next one exactly what it needs, so nothing gets lost between the office, the worker and the client.
Every worker checked before they're placed.
Workers register from one link and upload their own papers. You see at a glance who you can send out tomorrow, and who you can't.
Every visit carries what the client asked for
Clients book once. Every shift writes itself.
Clients fill in one form: where, when, how many staff, and a ready made checklist for care, cleaning or both. One click creates the shifts, and you add a carer to every 7am visit in one go.
- Client names hidden behind a code name, so workers only see what they need
- Warnings for double bookings and too little travel time
- The carers each family is happy with, kept on the booking
The rota runs itself,
and the group chat goes quiet.
Workers see their day on their phone. The office sees everything as it happens, and only hears about what needs them.
Clock in at the address
Clock in only turns on when the worker's phone is at the client's door. No more guessing who arrived when.
Checklist before clock out
Every task is ticked, or marked "couldn't do it" with a reason. They can't clock out until the list is answered.
Late alerts
If nobody has clocked in 10 minutes after the start, the office gets a text with the worker's number.
Report a problem
Can't get in, running late, client refused, asked to do something extra. One tap tells the office, and a running late report texts the client too.
Run sheet for the group
The day laid out as morning, lunch and tea time calls, with one tap to copy it into WhatsApp. Never with door codes.
Who am I working with?
Each worker sees their visits in order, who's with them and their number, and how to get in, on the day.
Facts instead of arguments.
When a client asks what happened, you already have the answer, and so do they.
Morning client report
Each client gets yesterday's visits: who came, arrival and leaving times, and every task done or not done.
Timesheets that build themselves
Approve the week in one go, download the weekly timesheet PDF, or export a CSV for payroll.
Worker profile sheets
A clean profile for each worker to send to clients, with checks listed and private details kept out.
Full history
Every clock in, change and report is kept, with who did it and when.
Private by design
Each agency's data is kept separate. Door codes and client details only reach the people booked.
Invoicing and payroll SOON
Invoices from approved timesheets and payroll exports are next on the list for founding agencies.
From forty messages a morning
to the ones that matter.
Simple plans, priced by
the workers you place.
An active worker is anyone booked on a shift that month. Office logins are unlimited, and every plan includes morning reports, late alerts and texts.
Starter
Up to 40 active workers- Worker papers and traffic light
- Client bookings and checklists
- Clock in, run sheet and timesheets
- Morning reports and late alerts
- 500 texts a month
Growth
Up to 100 active workers- Everything in Starter
- 1,000 texts a month
- Your own logo and web address SOON
- Phone support
Agency
Up to 250 active workers- Everything in Growth
- 2,000 texts a month
- Several branches SOON
- Payroll and accounts exports SOON
Founding agency offer
The first five agencies are set up in full for £500, then pay £149 a month, locked for 12 months, for up to 50 workers. In return we ask for honest feedback every two weeks and a short case study.
Prices exclude VAT where it applies. Over 250 workers, we'll quote. Pay yearly and get two months free.
Questions agency owners ask.
Is Merriwood ready to use now?
It runs every day inside our own agency. We're opening it to founding agencies now, with each one set up and live from January 2027. You can try the full demo today with made up data.
Do my workers need to download an app?
No. Workers open a link on their phone, sign in and see their shifts. Clock in turns on when their phone is at the address.
We do care and cleaning. Does it handle both?
Yes. A client can book care, cleaning or both for the same home, and each comes with its own task checklist.
Can we keep our WhatsApp group?
Yes. Most agencies keep the group for urgent messages, and send the day's rota to it with one tap. Merriwood handles everything else.
What about our data and GDPR?
Your data belongs to you. Each agency's records are kept completely separate, you get a data processing agreement, and we hand your records back whenever you ask.
How long is the contract?
Monthly, with 30 days' notice. Founding agencies keep their price for 12 months.
See a whole agency day
in thirty minutes.
A video call shown on made up data, so you see everything without any real names.
- Pick a time in the next 7 to 10 days
- Tell us a little about your agency, so the demo fits
- We'll send a 2 minute video straight away, so you know what to expect
Booking opens shortly
The calendar appears here once it's connected. In the meantime, try the live demo.
Try the live demo