Cleaning business software that proves the job was done
Merriwood runs your cleaners, sites and schedules, from office contracts to domestic rounds, and shows every client exactly what was cleaned.
What it fixes in a cleaning company
"The bins weren't emptied"
A client complains and it's your word against theirs.
With Merriwood every task is ticked or marked as not done with a reason, and the client gets the report.
Cleaners who never arrived
You find out when the client opens an empty office.
With Merriwood clock in only works on site, and the office is told 10 minutes after a missed start.
Timesheets by text message
Hours are pieced together from messages at the end of the week.
With Merriwood timesheets fill themselves from clock in and out, ready to approve.
Clients asking for extras
A cleaner is asked to do the oven too, and you only hear about it when the client disputes the bill.
With Merriwood the cleaner tells the office in one tap, and you get a text and an email straight away.
New cleaners who don't know the site
Every site has its own way of doing things.
With Merriwood each booking carries the site's own checklist and notes.
Last minute cover
Someone calls in sick and the whole rota is on your phone.
With Merriwood every shift that still needs a cleaner shows on the live board and run sheet, with warnings for double bookings and travel time.
A checklist for every kind of site
Clients tick what they need from grouped, itemised lists and add their own tasks. Cleaners answer each one before they clock out.
- Nine cleaning checklists, from offices to hotels
- Optional extras for each area, like inside the fridge or internal windows
- Anything not done is marked with a reason and shared with the client
Checklists included
Office cleaning, for example
From one office to a hundred sites
Regular contracts
Book a site once with its days and times, and every shift is created up to the end date.
Clock in on site
Arrival and leaving times recorded at the site, for every clean.
Morning report to clients
Each client gets yesterday's cleans: who came, how long they stayed and what was done.
Timesheets and payroll CSV
Approve the week in one go, then download a PDF or a CSV for payroll.
Preferred cleaners
Keep the cleaners each client knows on the booking.
Run sheet for the team
The day's rota copied to WhatsApp or Telegram in one tap, with code names instead of client names.
Questions cleaning companies ask
What happens when a cleaner drops a shift?
Take them off the shift and it shows straight away as needing a cleaner on the live board, the run sheet and the booking. When you put someone else on, you're warned if they're double booked or have too little time to get there.
Will our cleaners actually use it?
There's no app to download. Cleaners get a text with a link, sign in once and stay signed in for 30 days. Clocking in is one tap, and each task is one tap.
What if there's no signal on site?
Clock in uses the phone's location, inside a zone you set from 100 metres to a kilometre. If a phone can't get a location, the cleaner calls the office and you clock them in from your screen, with the time recorded.
What happens when a client asks for something extra?
The cleaner taps report a problem and chooses asked to do something not on my list. The office gets a text and an email straight away, so you can agree it, or charge for it, before it becomes a habit.
Do timesheets include travel?
Timesheets record the time on each site. The rota warns you when a cleaner has too little time to get from one site to the next, and the weekly timesheet PDF has a mileage column to fill in.
See a cleaning company day in thirty minutes
A video call shown on made up data, so you see everything without any real names.
- Pick a time in the next 7 to 10 days
- Tell us a little about your agency, so the demo fits
- You get a calendar invite with the Zoom link straight away
Booking opens shortly
The calendar appears here once it's connected. In the meantime, try the live demo.
Try the live demo